Here's where we like to put some of our customer's responses to our way of doing things. Please
feel free to give us any comments or suggestions
you might have and we will definitely try to
keep this online catalog made for you! Please read what some of our customers have said about our products and services:
When people do things well I always want to make sure they know it. I was thinking about this - I have worn an outfit from B & Lu to so many important events in my career. I had one of the largest industry speaking events of my career (over 300 people) yesterday - and I was wearing B&Lu too. Thank you for making clothing that allows me to exude confidence. I felt beautiful and powerful in those clothes. It would not have been possible if not for you.
Please keep doing what you do so well.
Lydia ?Madison, WI
I just wanted to take the time to say thank you! :) To test the waters, I went ahead and ordered two t-shirts from you. I could not be happier with my choices! I adore them and cannot wait to place another order. I am most excited about how long the shirts are. I am about 6' tall, so it was a pleasant surprise at how long the items are. I also received my package very quickly.
Can't wait to wear my new stuff and order some more things!
Marianne - Las Vegas, NV
I just wanted to make a comment on B and Lu. I am a regular return shopper that thoroughly enjoys your clothes. I find them to be affordable and you seem to carry just the in between that all the other plus size shops seem to miss. I've been looking for t-shirts everywhere this summer, and only when I came to your sight did I see competitive pricing and options. I am thankful for this sight as it fills the void in the plus size world.
Angela ?St Louis, MO
Don¡¯t want to cram your inbox. BUT THANK YOU SO MUCH!!!!!!!!!!!!!!!!!! For having a not just trendy but a moderately priced higher fashion clothing than any other place. You rock, I am in heaven right now. Saw you on Tyra or probably would never have found you, perish the thought. Was ready as a sewer and crafter to make my own clothes. I am only a 1x or 2x at most, but am tall enough and curvy enough that I have lots of problems! Thank you.
Never in my life have I done a formal testimonial about a company, but I REALLY feel compelled to sing B and Lu¡¯s praises. Everything about this place is rock solid. The product selection, the quality of the clothes, the fit, the customer service, the brand ?everything. I¡¯ve been a customer for about three or four years now, and I order several times a year. I¡¯m never ever disappointed ?in fact, I just get continually more committed to them. One time I needed to exchange something and the process was SO fast, so accommodating and just so transparent ?I like that. I feel like I¡¯m part of some sort of club or something. I also am loving the new website ?everything feels perfectly connected ?the clothes, service, and brand ?all in sync and all awesome. I¡¯m a B&LU lifer. ;-)
Heather - Chicago
I just wanted to let you know that I went online to get the dresses that I loved so much and saw the spring line and I LOVED IT!!!! The Sibley Dress is perfectly pleated and the color to die for!!! And the ramblin?roses dress is absolutely adorable! =) There are so many pieces that I'm going crazy for right now!! I can't wait to buy them all! =D I just wanted to tell you again how amazing it is that these clothes are for girls like me! I probably speak for the whole teen plus size community when I say you¡¯re doing a GREAT job!!!!
Melanie - NYC
Thanks so much, I know you're all busy with such a successful launch, but I just wanted to say how much I enjoy supporting your business. The clothes are always great quality, stylish, and the customer service is spot on, all the time. I've had nothing but great exchanges with Christine, you, and whoever else I may have been in touch with at b&lu. I really feel like I'm supporting a good, ethical, American business, with owners that actually care about their customers and their product. It's refreshing, and I get tons of compliments!
Have a good day and thanks again,
Alyssa ?Seattle, WA
Dear Christine and b&lu,
First, thank you for taking the time to address my concerns in a timely manner and talking me through my options. With your help, I not only received a perfect dress that I know none of my friends will have, but I ordered it on a Saturday, and got it on a Monday . . . in a snow storm! That¡¯s because you shipped it priority mail! You guys are the bomb.com lol. Thanks a million and you can be sure that I'll spread the word to my fashion forward, full-figured friends! Ya'll ROCK!!
Cassandra - Maryland
Just wanted to say a HUGE thank you to you and your wonderful clothes. I received my order today and couldn't wait to try them on. They fit beautifully and the quality is amazing. It is nearly impossible to find cute, fashionable and sexy clothing for a plus size girl in Western Australia so when I found your site I couldn't believe my luck! Not only are the clothes gorgeous and classy but they are affordable too. Also thank you for the quick response to my questions and the speed of delivery. I can't wait to buy more and I will definitely be recommending b&lu to all my friends.
Lauren - Australia
I just wanted to say "thank you" for my recent order. I've had plenty of disappointment with online ordering; getting products that look nothing like the pictures, and are of poor quality. You exceeded my expectations. The shirts I bought look even better than the pictures and fit great. Again, thank you so much!
Chelsi ?Hubert, NC
I just wanted to drop you a line about how please I am with my purchase! I ordered the Raquel dress in a size 4 in Chocolate on November 18th. Apparently, it came in the mail yesterday - literally 72 hours later! I love the dress, it's styled & sized beautifully, and your customer service is awesome!!!
I LOVE this dress - I almost want to order another one, just so that if/when I wear this one out, I'll have a backup...lol. I'll definitely be checking your site out regularly!
Lynne - Atlanta, GA
Dear Christine and b&lu,
It's rare these days to find a company committed to helping the customer, but I was very pleased with how responsive and helpful you all were in correcting what happened! I was expecting the same old "we'll get back with you later" kind of response, but instead you fixed the problem immediately! I want to thank you for sending my order express! I can't tell you how much I appreciate that! I got my order in time for the wedding and am so glad that it all worked out! Thank you so much again!! Did you ever find out what happened to the original package you sent? I hope they were able to get it back to you! I also just wanted to tell you that everything I ordered looks beautiful and fits perfectly! And the quality is excellent! It's always a gamble to buy clothes online because you never know the quality or if it will look like it does in the picture. But I am happy to report that I am highly impressed with everything and will be returning to b&lu for my dress and fashion needs!
Thank you again for all of your help and for making great clothes!
Caroline ?Spring Hill, KS
Thank you for always having something trendy!!! I live in the South and the city I live in has HORRIBLE shopping for us curvy girls!! I would love to have a store here!!! You guys rock and I am spreading the word... Have a great day!
Ashuria ?Greenville, NC
Hi - I just wanted to let y'all know that my dress was delivered and it's perfect. Thanks so much for the great customer service!
Rachel ?Chicago, IL
I've bought one of your tops for the first time two weeks ago, as I wanted to try your service.
I'm very happy about my order. The top is stunning, and the quality of the fabric is amazing!!! I wanted you to know that I love your brand.
Thank you so much for a high quality plus size line. I think I will place another order very soon, since I saw the Margit dress I just can't live without...
Hinda - Paris, France
I just wanted to express my gratitude and extreme satisfaction with your customer service! I had an issue with my billing address on my debit card, and was having trouble placing my order. However, on two separate calls with "Chris" (I did not get her last name); I experienced nothing but superior, professional, patient and accommodating service.
It is very rare nowadays to deal with such attentive representatives in the retail industry. Customer service is extremely important to me, and is one of the defining characteristics I appreciate in all companies I conduct business with both professionally, and personally. Based solely on my experience with Chris and of course the cute styles that you offer I will refer everyone I know to your website.
Thank you again and please maintain your wonderful customer service ethic!
Ericka ?Altadena, CA
I just opened up my package and I cannot believe how unbelievably gorgeous my clothes are. Fantastic workmanship!! Thank you so much, you totally made my day.
Tina - Vancouver, Canada
I just wanted to let you know I received my dress today and I am IN LOVE. Thank you so much, not only for the awesome and unique outfit, (that incidentally, does not look like anything my grandma would wear - a nice change for a curvy girl), but also for being so patient and helpful. Not only have you made my day, but you have also helped me feel a bit more confident about attending a dreaded event - something I did not think possible. Thanks again so much and have a great summer. I'll check you out again in the fall!!
Susan ?Nova Scotia, Canada
I just wanted to write and say how satisfied I am with my order. I just received it today, tried the dresses on and am absolutely in love with them. The fit, the quality and the price are unbelievable. I am back on the site now looking for more dresses. I can¡¯t wait for the weather to warm up so I can wear these dresses.
Jennifer ?Wappingers Falls, NY
I just received my first order. I absolutely LOVE my new tops and can't believe how quickly my items were delivered! Definitely a committed customer now and will recommend your site to anyone!
Meichelle - Spokane, WA